Month: August 2022

How Natural Language Processing Puts the “Intelligence” in AI

How Natural Language Processing Puts the “Intelligence” in AI

Understanding human speech and writing – including tone of voice, slang, context, and more, is key to creating effective AI tools. Keep reading to discover the major role NLP plays in AI performance.

Live Event Video Recap: Overcoming Data Bias & Increasing Model Fairness Using Counterfactuals

Live Event Video Recap: Overcoming Data Bias & Increasing Model Fairness Using Counterfactuals

For businesses across every industry, the customer experience is more important than ever. In a time when a brand’s success is often closely tied to customer loyalty, finding ways to improve and optimize customer service is critical. Keep reading for five AI-powered solutions that can help businesses transform and enhance their customer experience.